Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
This cookie policy explains which cookies we use, and how you can reject them. This cookie policy should be read alongside our Website Privacy Notice.
We use the following cookies:
You can find more information about the individual cookies we use and the purposes for which we use them below:
Necessary
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
| Cookie | Duration | Description |
| Cookiyes-consent | 1 year | CookieYes sets this cookie to remembers users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors. |
| __cf_bm | 1 hour | This cookie, set by Cloudflare, is used to support Cloudfare Bot Management. |
Functional
Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
| Cookie | Duration | Description |
| Yt-remote-device-id | Never | YouTube sets this cookie to store the user’s video preferences using embedded YouTube videos. |
| Yt-player-headers-readable | Never | The yt-player-headers-readable cookie is used by YouTube to store user preferences related to video playback and interface, enhancing the user’s viewing experience. |
| Ytidb::LAST_RESULT-ENTRY-KEY | Never | The cookie ytidb::LAST_RESULT_ENTRY_KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future. |
| Yt-remote-connected-devices | Never | YouTube sets this cookie to store the user’s video preferences using embedded YouTube videos. |
| yt-remote-session-app | Session | The yt-remote-session-app cookie is used by YouTube to store user preferences and information about the interface of the embedded YouTube video player. |
| yt-remote-cast-installed | Session | The yt-remote-cast-installed cookie is used to store the user’s video player preferences using embedded YouTube video. |
| yt-remote-session-name | session | The yt-remote-session-name cookie is used by YouTube to store the user’s video player preferences using embedded YouTube video. |
| yt-remote-cast-available | session | The yt-remote-cast-available cookie is used to store the user’s preferences regarding whether casting is available on their YouTube video player. |
| yt-remote-fast-check-period | session | The yt-remote-fast-check-period cookie is used by YouTube to store the user’s video player preferences for embedded YouTube videos. |
| SOCS | 24 hours | Used by Google to store a user’s state about their cookie choices. Expires after 24 hours. |
| wp-settings-3 | 1 year | Cookie is used to preserve user’s wp-admin settings |
| wp-settings-time-3 | 1 year | Sets the time at which wp-settings-* was set |
| intercom-id-* | 9 months | Used by Intercom Messenger to store anonymous visitor identifier cookie. |
| _hjSessionUser_* | 1 year | Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. |
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
| Cookie | Duration | Description |
| _ga_* | 1 year 1 month 4 days | Google Analytics sets this cookie to store and count page views. |
| _ga | 1 year 1 month 4 days | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. |
| AEC | 6 months | ‘AEC’ cookies ensure that requests within a browsing session are made by the user, and not by other sites. These cookies prevent malicious sites from acting on behalf of a user without that user’s knowledge |
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
No cookies to display
Advertisement
Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of ad campaigns.
These cookies, as served by our content and/or advertising providers, may combine information they collected from our website with other information they have independently collected relating to your web browser’s activities across their network of websites.
| Cookie | Duration | Description |
| YSC | session | YouTube sets this cookie to track the views of embedded videos on YouTube pages. |
| VISITOR_INFO1_LIVE | 6 months | YouTube sets this cookies to detect and resolve problems with the service. It is also used for analytics and advertisement. |
| VISITOR_PRIVACY_METADATA | 6 months | YouTube sets this cookie to store the user’s cookie consent state for the current domain. |
| PREF | 8 months | PREF cookie is set by YouTube to store user preferences like language, format of search results and other customisations for YouTube videos embedded in different sites. |
| test_cookie | 15 minutes | doubleclick.net sets this cookie to determine if the user’s browser supports cookies. |
| __Secure-ENID | 1 year | This cookie is used by Google to remember your preferences and other information. |
| _gcl_au | 3 months | Google Adsese sets the cookie to track and measure advertising success. |
| intercom-device-id-* | 9 months | Used by Intercom Messenger to store identifier for each unique device that interacts with the Messenger. Intercom uses this cookie to determine the unique devices interacting with the Intercom Messenger to prevent abuse. |
| _clck | 1 day | Persists the Clarity User ID and preferences, unique to that site, on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID. |
Uncategorized
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
| Cookie | Duration | Description |
| cf_clearance | 1 year | Set by Dotdigital and used for Cloudflare’s security and Bot Management (preventing malicious bots) to store proof of passed challenge. |
| LP-5433479B33D1CFA17MO453F276C8EE065FF2 | 1 month | Set by Dotdigital to ensure that personalised content is shown only to the intended viewer. |
| responder-7MO4-2Z8 | Session | Set by Dotdigital for forms to record a respondent ID and when a form is complete. |
| Survey-Started-358951 | 1 hour | Set by Dotdigital for forms to record a respondent ID and when a form is started. |
| _cfuvid | Session | Description is not currently available |
Please note that the following third parties may use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. We have also noted which cookies are third party above:
Vimeo. You can find more information about how Vimeo uses your personal information here: Privacy Policy on Vimeo
YouTube. You can find more information about how YouTube uses your personal information here: How YouTube protects data privacy – How YouTube Works
International Transfers
For providers such as Google (who provide the Google Analytics cookie and Tag Manager), YouTube, Vimeo, X, your personal information (IP Address) will be transferred outside of the UK, namely to the United States of America. These transfers are subject to an adequacy decision, in the form of the UK Extension to the EU-U.S. Data Privacy Framework (DPF). To find out more about the DPF click here.
You can reject non-essential cookies by using the Cookie Control tool on this website (the green circle button on the bottom left of the screen). You may also be able to disable cookies within your internet browser settings. Please note, if you block all cookies (including essential cookies) the website may not work as intended.
Useful information
We may amend this Cookie Policy at any time so please review it frequently. The date below will be amended each time this notice is updated.
This Cookie Policy was updated in September 2024.